Shipment processing time
All orders are processed within 1-2 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Charges
We ship products throughout India, however, the shipping charges will depend on your location. We offer COD options.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
The product will be delivered for all urban areas in India serviceable by major courier agencies. For remote/rural areas the product will be sent by local couriers/Indian Speed Post and may take more time.
Damages
BioFrost is not liable for any products damaged or lost during shipping. If you have received your order in a damaged condition, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. We do not ship BioFrost products out of India.